U-SAVE Car and Truck Rental :: Return Home

Policy Information for

ISLA VERDE MALL, AVE LOS GOBERNADORES
CAROLINA, PR 00979
787-253-4008

 

ADDITIONAL DRIVERS
Additional drivers must meet the same requirements as the primary renter. Additional drivers - 8.95usd/day
AFTER HOURS
Customers needing to return outside of normal business hours have two options. 1 you can leave the car in the Usave lot and placing the keys in the glove box. You then can Uber to airport. (customer responsible for Uber fee) Option 2; you can leave the car at the airport in level M; place the ticket stub and keys in the glove box. The customer will be billed $30 for this option. Check with the local agent for more details.
AGE
Renters and additional drivers must be min 21yrs of age. Young Drivers surcharge will apply for all renters 21-24yrs of age.
BUSINESS HOURS
8am to 10pm
CANCELLATION
72hr advance cancellation required to avoid a 50usd cancellation and/or no-show fee.
DEBIT CARDS
Debit cards may be accepted for rental when the MLI and CDW with a 500usd deductible are accepted. A 300usd deposit plus prepayment of rental is required.
DEPOSIT RULES
Economy, Compact, Intermediate, Standard, and Fullsize Cars - 500usd deposit required on credit card plus cost of rental. SUVs and Pickup Trucks - 700usd deposit required on credit card plus cost of rental.
EMERGENCY INFO
FOR POLICE DIAL 911.
EQUIPMENT
Child seats and GPS can be purchased upon rental pickup.
GAS
Vehicles are provided with a full tank of gas; renters are requested to return the vehicle with the same level of fuel as was supplied at the time of rental. You may be required to leave a fuel deposit reserved on your credit card which will be released when you return the car with same amount of fuel. Missing fuel will be charged on your return. The price per gallon charged by the rental agent may be significantly higher than the price at the local service station.
HONOR RESERVATIONS
Vehicles will be held for 1 hr from booked arrival time.
INSURANCE
Proof of full coverage insurance is required at time of rental. If proof of coverage is not provided, it must be purchased in order to proceed with the rental. Total Protection: Includes LDW/ PEP / MLI ECAR - IFAR - 44.97usd/day FFAR - PPAR -54.97usd/day Standard Protection: Includes LDW / MLI ECAR- IFAR - 39.98usd/day FFAR - PPAR -49.98usd/day Basic Protection: Includes LDW ECAR-IFAR - 29.99usd/day FFAR-PPAR -39.99usd/day Very Basic Protection: includes CDW ECAR-IFAR - 19.99usd/day - 500usd deductible FFAR-PPAR - 24.99usd/day - 1000usd deductible Minimum Protection: Includes PDW or MLI or CCPS PDW - 11.99USD/DAY MLI - 14.99USD/DAY CCPS - 19.99USD/DAY
NO-SHOWS
THERE WILL BE A 50.00 CHARGE FOR ALL NO SHOW RESERVATIONS.
PAYMENT
American Express, Visa and Mastercard accepted. Accepted cards stated above must be in the main driver’s name with sufficient funds available to cover the deductibles (excess). Failure to provide a valid card may result in the booking being cancelled and no funds for the prepaid amount reimbursed.
REFUNDS-EARLY RETURNS
There will be no refunds for early returns
RULES
Economy, Compact, Intermediate, Standard, and Fullsize Cars - 500usd deposit required on credit card plus cost of rental. SUVs and Pickup Trucks - 700usd deposit required on credit card plus cost of rental.
SHUTTLE
PLEASE NOTE THAT THERE IS NOT U-SAVE BRANCH AT THE AIRPORT A BRANDED U-SAVE VAN WILL WAIT FOR YOU OUTSIDE THE TERMINAL BUILDING TO SHUTTLE YOU TO OUR U-SAVE BRANCH WHICH IS LOCATED APPROXIMATELY 2 MILES. THANK YOU FOR BOOKING U-SAVE CAR RENTAL. IF YOU HAVE ANY QUESTION PLEASE CALL US AT 787-253-4008 FOR SHUTTLE ON ARRIVAL. Hours - 8am-10pm.