AFTER HOURS |
AFTER HOUR RETURNS ARE PERMITTED FOR A ONE-TIME CHARGE OF $10.00. PLEASE PARK VEHICLE IN LOT, LOCK VEHICLE AND DROP KEYS IN KEY DROP ON OUR ENTRY DOOR. |
AGE |
RENTERS AND ADDITIONAL DRIVERS MUST BE A MINIMUM OF 25 YRS OF AGE WITH A VALID DRIVERS LICENSE AND MAJOR CREDIT CARD IN THEIR NAME. RENTERS AND ADDITIONAL DRIVERS 21-24 YRS OF AGE MAY RENT/DRIVE ECONOMY TO FULL SIZE CARS. THERE IS AN ADDITIONAL FEE OF $12.50 PER DAY FOR 21-24 YR OLD RENTERS AND DRIVERS. PLEASE CALL ABOUT RESTRICTIONS ON VEHICLE TYPES NOT LISTED. |
CANCELLATION |
PASSENGER VANS, MINIVANS, SPORT UTILITY AND PICK UPS TRUCKS REQUIRE CANCELLATION 72 HOURS IN ADVANCE OF RESERVATION PICK UP TIME TO AVOID A CANCELLATION FEE EQUIVALENT TO ONE DAYS RENTAL. |
DEBIT CARDS |
BANK DEBIT CARDS WILL BE ACCEPTED. THE AMOUNT OF THE RENTAL PLUS THE SECURITY DEPOSIT WILL BE CHARGED AT VEHICLE PICKUP. |
DEPOSIT RULES |
ALL RENTALS REQUIRE A SECURITY DEPOSIT ABOVE THE AMOUNT OF THE RENTAL UPON PICK UP. PLEASE CALL FOR DEPOSIT INFORMATION. |
FUEL |
CUSTOMER SHOULD RETURN VEHICLE WITH SAME AMOUNT OF GAS AS RENTED. IF VEHICLE IS RETURNED WITH LESS FUEL THAN RENTED, OUR REFUELING CHARGE IS $7.99 PER GALLON. |
HOLIDAY |
WE ARE CLOSED ON THANKSGIVING AND CHRISTMAS DAY. PLEASE INQUIRE ABOUT ANY OTHER HOLIDAYS. |
NO-SHOWS |
IF YOU FAIL TO PICK UP YOUR RESERVED VEHICLE, YOU MAY BE CHARGED FOR THE 1ST DAY |
ONE-WAY |
WE CURRENTLY DO NOT OFFER ONE-WAY RENTALS. |
PAYMENT |
SECURITY DEPOSIT BY CREDIT CARD OR BANK DEBIT CARD ONLY. NO CASH DEPOSIT. WE DO NOT ACCEPT PERSONAL CHECKS. |
PICKUP/DROP |
U-SAVE OFFERS CUSTOMER PICK UP AND DROP OFF WITHIN MOST OF FREDERICK COUNTY. |
RESERVATION HOLD TIME |
RESERVATIONS OF PASSENGER VANS, MINIVANS, OR SPORT UTILITIES REQUIRE A RESERVATION DEPOSIT TO HOLD YOUR RESERVATION. RESERVATIONS ARE NOT CONFIRMED WITHOUT THIS DEPOSIT. PLEASE CONTACT THE OFFICE TO INQUIRE ABOUT ADDITIONAL DETAILS. |
RULES |
TOWING IS NOT PERMITTED WITH U-SAVE VEHICLES. |
SMOKING |
VEHICLES RETURNED WITH SIGNS OF SMOKING (I.E CIGARS, PIPE, CIGARETTES, VAPES OR ELECTRONIC CIGARETTES) WILL BE ASSESSED A FEE TO HAVE THE SMELL REMOVED. |
TRAVELING TO CANADA |
LET US KNOW IN ADVANCE IF YOU PLAN TO TRAVEL TO CANADA. WE WILL NEED TO PROVIDE ADDITIONAL DOCUMENTATION TO TAKE THE VEHICLE INTO CANADA. |
TRAVELING TO MEXICO |
CARS CANNOT BE DRIVEN INTO MEXICO. |