U-SAVE Car and Truck Rental :: Return Home

Policy Information for

5733 BUCKEYSTOWN PIKE
FREDERICK, MD 21704
301-663-6812

 

AFTER HOURS
AFTER HOUR RETURNS ARE PERMITTED FOR A ONE-TIME CHARGE OF $10.00. PLEASE PARK VEHICLE IN LOT, LOCK VEHICLE AND DROP KEYS IN KEY DROP ON OUR ENTRY DOOR.
AGE
RENTERS AND ADDITIONAL DRIVERS MUST BE A MINIMUM OF 25 YRS OF AGE WITH A VALID DRIVERS LICENSE AND MAJOR CREDIT CARD IN THEIR NAME. RENTERS AND ADDITIONAL DRIVERS 21-24 YRS OF AGE MAY RENT/DRIVE ECONOMY TO FULL SIZE CARS. THERE IS AN ADDITIONAL FEE OF $12.50 PER DAY FOR 21-24 YR OLD RENTERS AND DRIVERS. PLEASE CALL ABOUT RESTRICTIONS ON VEHICLE TYPES NOT LISTED.
CANCELLATION
PASSENGER VANS, MINIVANS, SPORT UTILITY AND PICK UPS TRUCKS REQUIRE CANCELLATION 72 HOURS IN ADVANCE OF RESERVATION PICK UP TIME TO AVOID A CANCELLATION FEE EQUIVALENT TO ONE DAYS RENTAL.
DEBIT CARDS
BANK DEBIT CARDS WILL BE ACCEPTED. THE AMOUNT OF THE RENTAL PLUS THE SECURITY DEPOSIT WILL BE CHARGED AT VEHICLE PICKUP.
DEPOSIT RULES
ALL RENTALS REQUIRE A SECURITY DEPOSIT ABOVE THE AMOUNT OF THE RENTAL UPON PICK UP. PLEASE CALL FOR DEPOSIT INFORMATION.
FUEL
CUSTOMER SHOULD RETURN VEHICLE WITH SAME AMOUNT OF GAS AS RENTED. IF VEHICLE IS RETURNED WITH LESS FUEL THAN RENTED, OUR REFUELING CHARGE IS $7.99 PER GALLON.
HOLIDAY
WE ARE CLOSED ON THANKSGIVING AND CHRISTMAS DAY. PLEASE INQUIRE ABOUT ANY OTHER HOLIDAYS.
NO-SHOWS
IF YOU FAIL TO PICK UP YOUR RESERVED VEHICLE, YOU MAY BE CHARGED FOR THE 1ST DAY
ONE-WAY
WE CURRENTLY DO NOT OFFER ONE-WAY RENTALS.
PAYMENT
SECURITY DEPOSIT BY CREDIT CARD OR BANK DEBIT CARD ONLY. NO CASH DEPOSIT. WE DO NOT ACCEPT PERSONAL CHECKS.
PICKUP/DROP
U-SAVE OFFERS CUSTOMER PICK UP AND DROP OFF WITHIN MOST OF FREDERICK COUNTY.
RESERVATION HOLD TIME
RESERVATIONS OF PASSENGER VANS, MINIVANS, OR SPORT UTILITIES REQUIRE A RESERVATION DEPOSIT TO HOLD YOUR RESERVATION. RESERVATIONS ARE NOT CONFIRMED WITHOUT THIS DEPOSIT. PLEASE CONTACT THE OFFICE TO INQUIRE ABOUT ADDITIONAL DETAILS.
RULES
TOWING IS NOT PERMITTED WITH U-SAVE VEHICLES.
SMOKING
VEHICLES RETURNED WITH SIGNS OF SMOKING (I.E CIGARS, PIPE, CIGARETTES, VAPES OR ELECTRONIC CIGARETTES) WILL BE ASSESSED A FEE TO HAVE THE SMELL REMOVED.
TRAVELING TO CANADA
LET US KNOW IN ADVANCE IF YOU PLAN TO TRAVEL TO CANADA. WE WILL NEED TO PROVIDE ADDITIONAL DOCUMENTATION TO TAKE THE VEHICLE INTO CANADA.
TRAVELING TO MEXICO
CARS CANNOT BE DRIVEN INTO MEXICO.