U-SAVE Car and Truck Rental :: Return Home

Policy Information for

ISLA VERDE MALL, AVE LOS GOBERNADORES
CAROLINA, PR 00979
787-253-4008

 

ADDITIONAL DRIVERS
Additional drivers must meet the same requirements as the primary renter. Additional drivers - 8.95usd/day
AFTER HOURS
Customers needing to return outside of normal business hours have two options. 1 you can leave the car in the Usave lot and placing the keys in the glove box. You then can Uber to airport. (customer responsible for Uber fee) Option 2; you can leave the car at the airport in level M; place the ticket stub and keys in the glove box. The customer will be billed $30 for this option. Check with the local agent for more details.
AGE
RENTER AND ADDITIONAL DRIVERS MUST BE 21 YEARS OF AGE OR OLDER. FEES WILL APPLY FOR DRIVERS UNDER THE AGE OF 25.
AIRPORT PICKUP
WE HAVE SHUTTLE SERVICE TO AND FROM THE AIRPORT. CALL 787-253-4008 FOR SHUTTLE ON ARRIVAL.
BUSINESS HOURS
8am to 10pm
CANCELLATION
72 HOUR ADVANCE CANCELLATION REQUIRED TO AVOID A $50.00 CANCELLATION AND/OR NO-SHOW FEE.
DEBIT CARDS
DEBIT CARDS ACCEPTED. OUR MLI AND CDW WITH A $500.00 DEDUCTIBLE IS MANDATORY. A $300.00 DEPOSIT PLUS PREPAYMENT OF RENTAL IS REQUIRED.
EMERGENCY INFO
FOR POLICE DIAL 911.
EQUIPMENT
Child seats and GPS can be purchased upon rental pickup.
GAS
ALL VEHICLES ARE RENTED WITH A FULL TANK OF GAS.
HONOR RESERVATIONS
Vehicles will be held for 1 hr from booked arrival time.
INSURANCE
PROOF OF COVERAGE IS MANDATORY AT THE TIME OF RENTAL IF DECLINING OUR COVERAGE. IF NO PROOF OF COVERAGE IS PROVIDED AT THE TIME OF RENTAL OUR CDW AND MLI IS MANDATORY.CDW-$19.95 PER DAY WITH A $500.00 DEDUCTABLE, OR 29.95 PER DAY WITH A -0- DEDUCTIBLE. MLI-$15.00 PER DAY.
NO-SHOWS
THERE WILL BE A 50.00 CHARGE FOR ALL NO SHOW RESERVATIONS.
PAYMENT
VISA, MASTER CARD AND AMERICAN EXPRESS CREDIT CARDS ACCEPTED.
REFUNDS-EARLY RETURNS
THERE WILL BE NO REFUNDS ON EARLY RETURNS.
RULES
WHEN ACCEPTING OUR COVERAGE A $300.00 DEPOSIT PLUS THE AMOUNT OF RENTAL WILL BE HELD ON THE CREDIT CARD AT THE TIME OF RENTAL. WITHOUT ACCEPTING OUR COVERAGE A $500.00 DEPOSIT PLUS THE AMOUNT OF RENTAL WILL BE HELD ON THE CREDIT CARD AT THE TIME OF RENTAL.
SHUTTLE
PLEASE NOTE THAT THERE IS NOT U-SAVE BRANCH AT THE AIRPORT A BRANDED U-SAVE VAN WILL WAIT FOR YOU OUTSIDE THE TERMINAL BUILDING TO SHUTTLE YOU TO OUR U-SAVE BRANCH WHICH IS LOCATED APPROXIMATELY 2 MILES. THANK YOU FOR BOOKING U-SAVE CAR RENTAL. IF YOU HAVE ANY QUESTION PLEASE CALL US AT 787-253-4008 FOR SHUTTLE ON ARRIVAL.