U-SAVE Car and Truck Rental :: Return Home

Policy Information for

6407 CHURCH HILL RD
CHESTERTOWN, MD 21620
410-778-3036

 

ADDITIONAL DRIVERS
Additional drivers must meet same qualifications as the renter. Additional drivers must appear at the rental counter with the primary renter. There will be an additional charge of $5 per day for each additional authorized driver other than a spouse or domestic partner. Additional drivers must be 25 years of age or older.
AFTER HOURS
U-Save offers a key drop for customers who need to return after hours.
AGE
All renters must be 25 or older.
BUSINESS HOURS
BUSINESS HOURS Monday and Friday 8:00 am - 6:00 pm , Saturday 8:00 am - 3:00 pm Sunday Closed
CANCELLATION
We ask that you cancel your vehicle at least 48 hours in advance so we may have the vehicle available for another customer. If a credit card is required to reserve a vehicle there will be a cancellation or no show fee equal to 1 rental day if not cancelled 48 hours in advance. We require a $100.00 reservation Fee on all Vans that is NON-REFUNDABLE.
CDW
Collision Damage Waver may be purchased by the renter. CDW is offered at the time of rental and ranges in price from $12.95- $18.95 per day. If renter accepts CDW, U-Save Car and Truck Rental waives or reduces renters responsibility for loss of, or damage to, the rental vehicle. Towing, storage, loss of use administrative fees, and diminishment of value are also waived. CDW is not insurance. U-Save is not qualified to evaluate the adequacy of the renters existing insurance coverage, the renter should examine existing coverage. When Packaged together with TWWD price from 16.95-21.95
DEBIT CARDS
We may accept debit cards from qualified local renters. Call the office for requirements. Pre-paid debit or credit cards are not accepted.
DEPOSIT RULES
All rentals require a deposit of $250 on a credit card. This amount will be held until the rental is returned. Once the vehicle has been checked in and it is verified that there is no damage done to the vehicle and the gas replaced the refund will be made to the credit card used.
DRIVERS LICENSE
A valid drivers license is required to rent a vehicle. For international residents, a valid drivers license issued from your country of residence must be in English it must be accompanied by an International Drivers Permit. Drivers licenses must be valid for the entire rental period.
EMERGENCY INFO
In the event of an emergency with the vehicle you are renting, please call 410-778-3036 After Hours 410-708-3179
GAS
All vehicles are rented with a full tank of gas. All vehicles should be returned with a full tank of gas. Should we have to refuel the vehicle it will be at the refueling fee will apply.
INSURANCE
You are responsible for all damage or loss you cause to others. You agree to provide auto liability, collision and comprehensive insurance covering you, us, and the Vehicle.
NO-SHOWS
We ask that you cancel your vehicle at least 48 hours in advance so we may have the vehicle available for another customer. If a credit card is required to reserve a vehicle there will be a cancellation or no show fee equal to 1 rental day if not cancelled 48 hours in advance. Reservation deposits for van and SUV rentals are NON-REFUNDABLE.
ONE-WAY
All vehicles must be returned to the location from which it was rented unless otherwise specified. We do not offer one way rentals.
OPTIONAL PROTECTION PRODUCTS
Tire ,Wheel , Windshiekld Damage Waver may be purchased by the renter. TWWD is offered at the time of rental and ranges in price from $6.95-8.95 per day. If renter accepts TWWD, U-Save Car and Truck Rental waives or reduces renters responsibility for loss of, or damage to, the rental vehicle. Towing, storage, loss of use administrative fees, and diminishment of value are also waived. TWWD is not insurance. U-Save is not qualified to evaluate the adequacy of the renters existing insurance coverage, the renter should examine existing coverage.
PAYMENT
We accept Visa, Mastercard, American Express and Discover. Pre-paid debit or credit cards are not accepted. Please call location direct. 410-778-3036 We require a $100.00 reservation Fee on all Vans and SUV`s that is NON-REFUNDABLE. The $100.00 will be taken off of the total rental fee when van or SUV is returned.
PICKUP/DROP
U-Save offers a local pick up/drop off service. Please phone us @ 330-627-4777 ext 233
PREPAID DEBIT CARDS
We do not accept pre-paid debit and credit cards.
RULES
TOWING IS NOT PERMITTED WITH U-SAVE VEHICLES.
SMOKING
All Rentals are non smoking vehicles. We charge $350 Cleaning fee when a vehicle has been smoked in.
TOLL ROADS AND FEES
Renter is responsible for all tolls and fees.
TRAVELING TO CANADA
Any Us citizen or International resident can drive a car into Canada. You will need to have proof of citizenship, the U-Save contract and your drivers license with you when you cross the border. Please note: Canadian citizens cannot drive a vehicle from the U.S. into Canada.
TRAVELING TO MEXICO
Our location does not permit travel to Mexico.